MemorybookHelp and support
We’re a small team and we read every message.
Email support@memorybook-app.com and tell us what you need. Include the email address you sign in with so we can find your family.
Common questions
How do I invite someone?
Family admins open Settings › Invite someone and share the link, the QR code or the invite code.
Can I be in more than one family?
Yes. Open an invite from another family, or choose Settings › Join a family, then switch between families in Settings.
Who can see my photos?
Only people in your family who have been given access to that album. Admins decide who can view, add, and download in each album.
How do I cancel a subscription?
Subscriptions are billed by Apple or Google. Cancel them in your device’s subscription settings: App Store or Google Play.
How do I delete my account?
See Delete your account.